Terms of Use

Ticket Purchase Policies

Prices for specific seating areas (such as "Balcony Level" or "Floor 1st 20 Rows") are in the currency where the event takes place.
Tickets with specific seating will be sold in adjacent pairs (2 in a row) unless otherwise stated.
Applicable taxes will be added to the final amount.
Prices can change at any time due to supply and demand, however all prices are guaranteed at the time the order is confirmed.
A receipt will be issued once full payment has been received.
No refunds or exchanges will be given once the order has been placed. If the event is cancelled in it's entirely, AllStar Tickets will refund the face value of the ticket or issue a full credit toward a future event. Any postponement or time change of the event due to weather, acts of god, or cancellation of partial performances is beyond the control of AllStar Tickets. Therefore, no refund will be issued. Tickets must be returned within seven days of the cancelled event with your receipt.
AllStar Tickets is not responsible for lost or stolen tickets.
Customers will be notified when their tickets are ready for pickup or delivery.
AllStar Tickets is not affiliated with Ticketmaster, or any other ticket agency, box office, or venue in any way.
AllStar Tickets is an independent, privately owned full service ticket agency.
The purchase price includes a service charge which reflects our costs and the difficulty in obtaining hard to get tickets and/or premium seats.
AllStar Tickets reserves the right to provide upgrades to a better class ticket for all ticket orders at no extra charge to the customer.
A fax authorization credit card charge ticket release form may be requested for credit card purchases photocopies of the credit card and driver's license, plus the billing address of the cardholder must be provided for verification purposes.
If an event is postponed, tickets will be valid for the new date.

Inventory Availability

As we are dealing with many countless different sources, exact seat numbers can not be sold in real time. We do our best to keep up and constantly update our website with ticket availability to make it as accurate as possible. We reserve the right to provide complimentary upgrades to a better class ticket for all orders.
Prices and availability are subject to change at any time, however all is guaranteed at the time the order is confirmed
All confirmed orders are guaranteed by contract.

Payment Information

Paying by Credit Card

We accept Visa, MasterCard & American Express. The billing address will be verified with your credit card company so you must use the exact address that is on your credit card statement. We may require fax confirmation for security reasons.

Paying by Paypal

We will accept instant paypal payments only. We will not accept ECheck paypal payments.

Paying by Check/Money Order

Personal checks will not be accepted unless you have an account with us. Orders will not be confirmed until personal checks have cleared your bank account. We will accept payments using a cashiers check or money order. Orders will not be confirmed until checks or money orders have been received at AllStar Tickets.

Paying Cash

We will accept cash payment at our office location, only.

Shipping Policies

AllStar Tickets requires a signature on all deliveries.
We do not allow shipments to be rerouted to a different address than the address that is on the package.
Tickets are normally sent to your credit card billing address.
Should the card holder require that the order be shipped to an alternate address, we will require faxed authorization from the card holder. This includes a signed copy of the invoice along with legible copies of your driver's license and the credit card that was used.
The tickets will be delivered using the best possible method.
Customers will be notified when their tickets are ready for delivery and when their package can be expected.
Delivery times are approximate and are from time tickets are sent from our office. If you need your tickets by a certain time, please advise us and we will do our best to accommodate your request. We may have to forward you a certificate (for gift purposes) until tickets are received.
On some occasions, the tickets may need to be picked up at the venues will call window 30 minutes prior to the start of the event. If this is the case, only photo ID will be required to pick up the tickets.

Shipping Rates

Canadian Events

Pickup at Storefront (Downtown Vancouver): FREE

Delivery within Downtown Vancouver: $10.00
Delivery to Greater Vancouver: $15.00
Courier within Canada: $25.00
Courier to United States: $40.00
Courier Worldwide: $50.00
*Subject to change depending on the shipping location

US Events

Standard to US $25.00
2-Day Expedited to US $35.00
*Subject to change depending on the shipping location