July 28, 2017, 3:47 am

We picked our tickets up the day of the event at the "will call window" at first they could not find them and we had to get back out of the crazy line up to call your company. I have to say (cant remember who I was talking to) but they stayed on the phone with me while we went back in line to try again. They did find our tickets, ACC people screwed up first time. Thank You for the upgraded seats they were amazing! Your time and patience on the phone with me was much appreciated, as I was getting a little worried and was trying to keep my daughter smiling and assure her everything is ok. This was her first concert ever and she had a great time.
Carmela McFadyen .

Was very anxious about purchase but awesome upgrade made up for it. More communication was needed at time of picking up tickets that I had to go to will call window not gate as I was told both in person and on phone. Completely missed opening act because of HUGE lineups. Rogers arena staff were excellent
Pat .

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